Privacy Policy

Stadia Consulting Group (“SCG”) understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of our clients and contractors and only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

 

1. Information About Us

Stadia Consulting Group Ltd is registered in England under company number 12469686.

Registered address and trading address: 8 Prykes Drive, Chelmsford, Essex CM1 1TP.

 

2. What Does This Notice Cover?

This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

 

3.What Is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

The personal data that we use is set out in Part 5, below.

 

4. What are my rights?

Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:

a. The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 11.

b. The right to access the personal data we hold about you. Part 10 will tell you how to do this.

c. The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.

d. The right to erasure, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold.

e. The right to restrict (i.e. prevent) the processing of your personal data.

f. The right to object to us using your personal data for a particular purpose or purposes. You have a right to object to us using/storing your information for direct marketing purposes.

g. The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.

h. The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, you can ask us for a copy of that personal data to re-use with another service or business in many cases.

It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office on ico.org.uk. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Part 11.

 

5. What Personal Data Do You Collect and How?

Depending upon your use of our website and in the course of our business relationship with you, we may collect and hold some or all of the personal data set out in the table below. We do not collect any sensitive personal data or personal data relating to children or data relating to criminal convictions and/or offences.

  • Identity Information including e.g. name, title, date of birth, gender, job title, profession.
    (Business cards, partnership requirements if you are working for us as a contractor)
  • Contact information including e.g. address, email address, telephone number.
    (Partnership requirement if you are working for us as a contractor, our website, correspondence)
  • Payment information including card details, bank account numbers.
    (Billing and other payment sources)
  • Cookies.
    Our website uses session cookies. Cookies are small text files that are placed on your computer or mobile device when you visit our website. Session cookies enable you to move from page to page within our website and any information you enter to be remembered. A session cookie is deleted when you close your browser or after a short time.Please visit our     Cookie Policy page for more information on how we use Cookies


6. How we use your personal data

Under the Data Protection Legislation, we must always have a lawful basis for using personal data. The following describes how we may use your personal data, and our lawful bases for doing so:

  • Administering our business (performance of contract)
  • Supplying our products and or services to you (performance of contract)
  • Managing payments for our products and / or services (performance of contract)
  • Communicating with you (legal obligation, performance of contract)
  • Payment or other billing services (performance of contract)
  • To notify you about changes to our terms of services or this Privacy policy (legitimate interest, performance of contract)
  • To administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes, to allow you to participate in interactive features of our service, when you choose to do so, to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you and to make suggestions and recommendations to you and other users of our website about services that may interest you or them (legitimate interest)
  • With your permission, we may also use your personal data for marketing purposes, which may include contacting you by email, telephone or post with information, news and offers on our products or services. You will not be sent any unlawful marketing or spam. We will always strive to fully protect your rights and comply with our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to withdraw your consent (Consent).

We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If we use your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact us using the details in Part 11.

If we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows us to do so.

In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the remits of the Data Protection Legislation and your legal rights.


7. How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for a period of time in accordance with our retention policy.


8. How and Where Do You Store or Transfer My Personal Data?

All information you provide to us is stored on our secure servers in the United Kingdom, or within the EU.

We will take all steps reasonably necessary to ensure that your data is treated securely, including a formal review of the security provisions of 3rd party Data Controllers we use, including taking the following safeguards:

  • Network security. We deploy security and monitoring tools that restrict access and alert us to any unauthorised behaviour on our network and systems.
  • Data Transfers. All data transfers are carried out using multi-layered security measures to ensure data integrity and privacy.
  • Firewalls and encryption. We apply industry-standard firewall protection and use up to date, not compromised, encryption technology.
  • Auditing and Testing. We carry out regular penetration testing and employ ethical hackers to ensure our infrastructure is secure and any intrusion would be quickly detected.
  • Secure lockable desks and cupboards. Desks and cupboards are kept locked when not in use if they hold confidential information of any kind.
  • Methods of disposal. Paper documents are disposed of by shredding in a manner that ensures confidentiality.
  • Access and control. We maintain strictly controlled access to systems and data based on the authorised roles of staff.
  • We ensure our employees are trained in the importance of data security.
  • Overseas transfers. Whenever we transfer your personal information outside the United Kingdom, we ensure a similar degree of protection is afforded to it by ensuring that we apply appropriate safeguards (either by transferring data only to recipients in the European Union, to recipients in countries approved by the European Commission or by using any approved appropriate safeguards).

If you are concerned about the levels of data security in any of those countries, please let us know and we will endeavour to advise what steps will be taken to protect your data when stored overseas.


9. Do You Share My Personal Data?

We will not share any of your personal data with any third parties for any purposes, subject to the following exceptions.

If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.


10. How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 11.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request within one month of receiving your request. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.


11. How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:

Postal Address: 8 Prykes Drive, Chelmsford, Essex CM1 1TP.


12. Changes to this Privacy Notice

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.


Any changes will be made available on this Privacy Notice.

This Privacy Notice was last updated on January 20, 2023


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